Northern Virginia

How to Report a Streetlight Outage in Fairfax, VA

Streetlight Reporter

Fairfax County launched a new online tool to make it easier to identify pole numbers and report streetlight outages on your PC or mobile device.

Report a Streetlight Outage

Step 1: Visit Streetlight Reporter

Step 2: Locate the pole on the map and click. Click on the link that says “Click here to report a problem with this street light”

Step 3: Fill out the report form and submit

Six types of problems you can report

  1. Street light out
  2. Street light on daytime
  3. Street light cycles on-off or flickers
  4. Cracked, broken, or leaning pole
  5. Refractor hanging or broken
  6. Other-specify

If the pole is not shown on the map, it may be privately maintained by a HOA

Who Maintains the Streetlights in Fairfax County?

  • Public roadways : Dominion Virginia Power or the Northern Virginia Electric Cooperative (NOVEC)
  • Interstates & major interchanges : the Virginia Department of Transportation (VDOT)

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